A little guide to keeping our Village kind, welcoming, supportive, and safe for everyone who calls it home.
OUR VILLAGE PROMISE
There is room in the Village for all of us to grow.
The Chix Vendor Village was created to be more than a directory. It is a community where independent businesses can be discovered, supported, celebrated, and connected.
Every Villager helps shape the atmosphere of this community. These guidelines exist to protect the welcoming, collaborative spirit we are building together.
By participating in The Chix Vendor Village, members agree to treat fellow vendors, customers, organizers, visitors, and community members with respect.
These Community Guidelines apply to participation throughout The Chix Vendor Village, including Village website features, community spaces, events, promotions, social interactions, collaborations, and other activities connected with the Village.
They should be read together with the Vendor Agreement, Membership Terms & Cancellation Policy, Terms of Use, and other applicable Village policies.
Speak to others with the same care and respect you would hope to receive.
Celebrate one another, participate when you can, and help make the Village stronger together.
Represent your business, products, collaborations, and interactions honestly.
Respect people's businesses, boundaries, ideas, privacy, time, and creative work.
Villagers are expected to communicate respectfully with fellow vendors, customers, Village organizers, and community members.
Disagreement is sometimes unavoidable. Disrespect is not. Differences in opinion should be handled calmly and professionally.
The Village brings many different businesses into one community. Some Villagers may sell similar products or serve similar audiences. That is okay.
Vendors may not use Village spaces or their participation in the Village to intentionally damage another member's reputation, encourage harassment, organize public attacks, or interfere with another vendor's business.
Another business succeeding does not take away your opportunity to succeed.
Healthy competition is welcome. Hostility, sabotage, targeted negativity, or attempts to turn community members against another vendor are not.
The Chix Vendor Village is committed to maintaining a welcoming community.
Harassment, bullying, discrimination, threats, intimidation, stalking, targeted abuse, or hateful conduct directed toward another person or group is not permitted.
This includes conduct occurring through Village spaces or in connection with Village participation that creates a reasonable safety or community concern.
The Village may include interactive community features such as questions, comments, photo sharing, activities, community boards, the Tree of Kindness, events, member features, or other spaces where Villagers can participate.
Content shared in these areas should be appropriate for the purpose of the space and respectful of the broader Village community.
The Chix Vendor Village may moderate, hide, or remove community content that violates these guidelines or is inappropriate for the applicable community space.
Being part of the same community does not give members ownership of another vendor's work, ideas, customer relationships, collaborations, or business information.
Respect original artwork, photography, graphics, written content, branding, product designs, and other creative work.
Clearly communicate expectations, responsibilities, payments, deadlines, and permissions when collaborating with another business.
Respect when another Villager declines a collaboration, promotion, trade, purchase, or other business request.
Similar businesses can coexist. Do not impersonate another vendor or intentionally misrepresent an affiliation with another Village business.
Businesses within the same industry may naturally offer similar products, themes, trends, or concepts. The Village cannot determine ownership of general business ideas. Concerns involving copyrighted, trademarked, or otherwise protected material should be handled through the appropriate intellectual property process.
Each Village vendor operates their own independent business and remains responsible for their own customers, orders, policies, fulfillment, returns, refunds, and customer service.
Vendors are expected to handle customer concerns professionally and honestly.
The Chix Vendor Village is not responsible for resolving ordinary customer-service disputes between a vendor and their customer. However, serious or repeated complaints involving fraud, unsafe products, deceptive practices, or significant violations of Village policies may be reviewed.
Respect the privacy of fellow Villagers, customers, and community members.
Private conversations, direct messages, emails, or screenshots should not be posted publicly for the purpose of humiliating, targeting, or encouraging harassment of another Villager.
This does not prevent a member from preserving or privately providing relevant communications when reporting a concern, seeking professional advice, complying with legal obligations, or protecting their legitimate rights.
We want Villagers to be excited about their businesses. Sharing, promoting, participating, and celebrating your work are important parts of the Village.
However, community spaces should remain useful and enjoyable for everyone.
We understand that disagreements can happen, even in a supportive community.
When appropriate and safe, try to resolve ordinary misunderstandings respectfully and privately.
Village spaces should not be used to recruit others into personal disputes or encourage public attacks.
If the concern involves Village policies, safety, harassment, fraud, or another serious issue, contact The Chix Vendor Village privately.
Nothing in these guidelines requires anyone to communicate directly with a person they reasonably believe poses a safety risk. Serious safety concerns should be handled through appropriate channels.
If you believe another Villager has seriously violated these guidelines, please contact The Chix Vendor Village privately with as much relevant information as possible.
When appropriate, this may include dates, descriptions, screenshots, order information, or other documentation that helps us understand the concern.
Submitting a report does not guarantee a particular outcome. The Village may review the available information and determine what action, if any, is appropriate under Village policies.
Our goal is to protect the community, not to turn every misunderstanding into a punishment.
Depending on the nature, severity, frequency, and circumstances of a violation, The Chix Vendor Village may take action including:
The Village is not required to use these actions in a particular order. Serious violations may result in immediate suspension or removal without a prior warning.
Examples may include credible threats, serious harassment, discriminatory conduct, fraud, significant safety concerns, intentional misuse of private information, counterfeit products, or other serious violations of Village policies.
The Chix Vendor Village may review conduct that affects Village participation, community safety, or compliance with Village policies.
However, The Chix Vendor Village is not a court, law enforcement agency, payment processor, or general dispute-resolution service.
We may decline to become involved in private business disputes, personal disagreements, contractual disagreements, intellectual property disputes requiring legal determination, or customer disputes that do not involve a violation of Village policies.
Vendors remain responsible for protecting their own legal and business interests and using appropriate professional, legal, payment, marketplace, or governmental channels when necessary.
The Chix Vendor Village may update these Community Guidelines as the Village grows, new community features are introduced, or our policies evolve.
The current version will be posted on The Chix Vendor Village website with its applicable revision date.
Continued participation in the Village after updated guidelines take effect may be subject to the updated guidelines.
We want The Chix Vendor Village to be a place where small businesses feel excited to participate, comfortable asking questions, proud to share what they create, and genuinely happy to see one another succeed.
Be kind. Be creative. Be supportive.
And leave the Village a little brighter than you found it.
you acknowledge that you have read, understood, and agree to follow these Community Guidelines.